Now You Can Unblock Your Own IP

Discussion in 'News And Announcements' started by Chuck, Nov 24, 2017.

  1. Chuck

    Chuck Administrator
    Staff Member Grep What?

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    It doesn't happen often, but it does happen, and when it does it can be alarming. When our system blocks your IP it appears as if the server is down as all your connection attempts fail with a DNS error or connection timeout. This can happen because of repeated failed login attempts to a service or in rare cases some action in your browser triggering our Mod Security system multiple times.

    Previously you would have had to get us on chat, phone, or ticket and asked what was going on. Now if blocked you receive a page explaining what has happened and the option to unblock your IP.

    We heard you, we listened, we responded ;)

    Kind Regards,
    Chuck
     

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